Name & EMP. ID*

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Question & Remarks*



what is the elaboration of WCDMA AND GSM

0908 Dhananjoy Mondal

WCDMA: Wideband Code Division Multiple Access

GSM: Global System for Mobile 

What is the elaboration of SAPC

0908 * Dhananjoy Mondal

SAPC stand for Service Aware Policy Controller.

What is the call rate of "WBOLDDEC" and when this call rate is activated?

937

Call rate is Tk. 0.66/Min+15%VAT (1 Sec pulse)

Please input your name also along with ID.

what is the abbreviation of EVC for FLEXI LOAD sim?

NAKIB   0068

EVC stand for Electronic Voucher Card.

explain me about talktime share

shamima akter 1371

Find the PFS of airtel Gifting Service in below location:

T:\KMT\!! KMT UPDATES (786) !!!\ARCHIVES\VAS\Previous VAS\airtel Gifting Service

i want to prepaid desird number and it has no special catagore is it possible, any number prepaid or postpaid mast is it rulse? please discribe.

jahirul ID: 1288

Yes it is possible. Just need to visit Airtel customer care. If the MSISDN is in Dial Duplication pool ARC or AEC will provide the service.  

i want to know how can i share mb with other's if any procedure please tell me?

toufiqul islam,1476

Yes, it is possible by airtel gifting service.

Please flow the below link for PFS of airtel gifting service:

T:\KMT\!! KMT UPDATES (786) !!!\ARCHIVES\VAS\Previous VAS\airtel Gifting Service

If a customer disr his number by giving info fnf & lst recharge but when called again for cosr his number, does he need same info or other 2 info ?

A. Razzaque & 0414

Customer no need to provide the same info. Customer can provide any 2 info from Last recharge, 2 Dial No. (Non FnF), FnF, Account balance (In case of Unregistered SIM). For Registered SIM need to provide RF info.

Air Credit

Md. Zobair Akbar & 0064

Please find detail in below location:

T:\KMT\!! KMT UPDATES (786) !!!\ARCHIVES\VAS\Previous VAS\Air Credit

what is the prepaid acusition offer of January?

Md Samiul Islam 0765

Last acquisition offer launched on 30-10-2014 is the last prepaid acquisition offer.

Please find detail in below location:

T:\KMT\!! KMT UPDATES (786) !!!\Acquisition offer Pre & Post\Prepaid\Prepaid Acquisition Offer Oct'14 (Start 30-10-2014)

Quiz master quiz contest is it running or closed?

Md, Rajibul Islam, ID- 0454

Yes, it is running.

A postpaid customer recharge 100 Taka .Then he called 786 & asked that,Before 100 taka recharge how was my total bill.Pls how can i check this?

Md.Mehedi Hasan Rony

No, it is not possible.

I have minit bundle,i want share this minit is it possible? how?

jahirul, ID:1288

No

what the difference between numbering plan and dial duplication?

937

There is no difference between numbering plan & dial duplication.

how can i delete FNF

0692

To delete FnF from FnF list write "DELETE<Space>MSISDN" and send it to 7353.

how i share minit to airtel no? is it posible?

jahirul, id:1288

Yes it is possible via airtel gifting service.

For Detail please find the PFS in below location:

T:\KMT\!! KMT UPDATES (786) !!!\ARCHIVES\VAS\Previous VAS\airtel Gifting Service

A postpaid customer activate number before august 2013 & has exclusive package. on march 2014 his line OG bar 2 tims. NOw customer want to deactive his line for 4 month.What will be his total bill after 4 month?? NOTE: (When he deactivate his line, his total bill will have zero & he has no available service for charging)

Md. Rajibul Islam/ 0454

In Airtel Exclusive Package customer will get weaver if he has no usages.

what is the condition about line rent in advantage package

mahedi hassan 1382

In Airtel Advantage Package if customer use Tk. 300+VAT or more in a particular bill cycle customer will get weaver of his line rent for that particular bill cycle.

Wow....


Special thanks to Fahmida for sharing wonderful Video...

Is it possible to recharge any prepaid or postpaid number which already disconnect by subscriber request?

Md Shahriar Hossain

Only Postpaid customer can make payment when his connection is DISR. But prepaid customer can not make any payment.

Please, Define EDGE & GPRS and difference between them.

Md Shahriar Hossain 0815

EDGE stands for  Enhanced Data Rates for GSM Evolution
GPRS stands for General Packet Radio Service
EDGE or Enhanced Data Rates for GSM Evolution is a digital mobile phone technology attuned backwards. This technology, also termed as Enhanced GPRS or Enhanced Data rates for Global Evolution or IMT Single Carrier makes superior data transmission rates possible. This happens as an extension adding to the standard GSM technology. It is a 3G Radio technology and also belongs to the 3G definition owned by the ITU. On the other hand GPRS or General Packet Radio Service is a mobile data service that is essentially packet oriented. This technology can be availed by users opting to the 2G and 3G communication systems of the global system for mobile communications or GSM.

i want to know about myfi routar

tufiqul islam1476

Please find the PFS located in: T:\KMT\!! KMT UPDATES (786) !!!\Data Service\PFS - 3G Device Bundle Offer - Huawei - June '14

A postpaid customer payment via esey.com.bd. how day need to get his extra 5% by credit note?

Md. Rajibul Isalm/0454

In case of postpaid connection/bill payment, an additional 5% will be credited to your mobile account and this amount will be adjusted in your next bill.

Which unlimited(FUP) package will be auto renewed?

md. mahedi hasan hera 0451

Only 3G 2GB FUP Pack @ Tk. 450+VAT will be auto renewed.

What is the full meaning of USSD?

Sajjadur Rahman Shuvo (1138)

USSD stands for Unstructured Supplementary Service Data

mobile tracking


Please clarify the question?

1678141988 nrdep koto?

suhas 1060

airtel classic ( ZAHISM)
NRDEP 600 Tk

What is the Full meaning of TABS?

MD. Liton Mia. 1400

TABS stand for Telecommunication Administration and  Billing System.
Thanks for your querry

internet

0749

Is it a Question???!!!!!
Please add your name also with Emp ID.
Thanks for your interest in this portal :-)

Customer want to know that, How he can delete his DA account bonus?Is it possible

Md.Mehedi hasan Rony -1166

No there is no option from customer end to remove his DA balance.

What is the meaning of WCDMA?

Md.Mehedi hasan Rony-1166

WCDMA stands for "Widewband Code Division Multiple Access"

Target Segment user of data when call us,is there any option by using (Offer ID) we can check which data eligible for him.

Md. Abdullah - Al- Mamun   ID 441

Subscriber base has been shared for Segmented Data ARPU upgrade campaign offer.
Location: T:\KMT\!! KMT UPDATES (786) !!!\January 2015\All Campgain\Segmented Data ARPU upgrade campaign (SUB Base)
or
T:\KMT\!! KMT UPDATES (777) !!!\January 2015\All Campgain\Segmented Data ARPU upgrade campaign (SUB Base)

if a postpaid bundle pack number condition is disr, now will it auto renew? if auto renewal active then have any process to stop this auto renew?

A. Razzaque. ID - 0414

Yes it will auto renewed.
No there is no option to stop the auto renew.

Is there any details about Airtel Favourite Customers discount outlets in bd.airtel.com ?? Couldn't find that.

Md. Sharifuzzaman - 0638

Yes. Please follow the link: http://bd.airtel.com/commonpage.php?cat_id=137 or can be search by writing "Rewards at partners outlets" in search option in web page.

how do I add campus fnf

Md.Atiqur Rahman 1109

Campus is the Service Class Name of Dolbol Package. In this package there is no FnF facility. Customer only can join in a group by sending SMS "JOIN<space>Community ID" to 7353 (Free).

What will be the proper communication of 2777 sms charge in TABS?

M HASSAN-0750

2777 short code is a push-pull service short code. SMS charge for 2777 is Tk. 2.00+15%VAT.

For prepaid corporate package which DA account customer can use for GPRS?

Mahmudul Hasan Moon 0854

All the DA is open for corporate package. But for Signature Technology Ltd only DA4 & DA36 is open.

post paid monthly bundle pkg

Md. Moshiyel Al Mahin, DG001080

Please clarify the question?

I want to know the current SOB offer detail,Please!

Mallick 407



also updated in running campaign as "SOB Details". 

why 5000 stk menu does not work ??

mahmud & ID#1386

5000 is working fine

IS THERE ANY DIFFERENCE BETWEEN 0.FACEBOOK.COM AND FREE FACEBOOK FOR NEW SIM AND WINBACK OFFER?

MUHAMMAD ALI JAKER PARVEZ-0540

Yes they are different. 0.FACEBOOK.COM is a free link. But for New SIM & Winback offer customer is getting regular Facebook 20MB free.

What is the proper communication for DISC BY CCM customers? Should they pay 80% of their total bill or have to clear total over due?

Md. Sharifuzzaman - 0638

If in TABS shows "DISC By CCM" then need to pay as per policy:
1. For regular category below 80% of CL.
2. For UBCC category need to clear his Past Due (Please also check that after payment the Past Due the bill should get below 20% of CL).

Can i visit this portal out of office?

kamrul hasan suhas 1060

No

What is HLR and VLR pls infrom

Yasin Mohammad Reza id: 1354

As From the Name VLR means Visitor Location Register and HLR means
Home Location Register so it has all detail of subscriber so VLR has
temporary details.

Home Location Register (HLR)

The HLR is the reference database for subscriber parameters. Actually
HLR Having all the detail like customer ID, customer number, billing
detail and for prepaid with IN intelligent network its has detail of
current recharge of prepaid user so far its is very complex but i just
make it in simple word for you.

Various identification numbers and addresses are stored, as well as
authentication parameters. This information is entered into the
database by the network provider when a new subscriber is added to the
system. The HLR database contains the master database of all the
subscribers to a GSM PLMN.

How to activate airtel gifting service?

Khandaker Ishtiaq Ahmed 1010

If you are an airtel prepaid customer just dial *141# and press the calling button. Your handset screen will show 'REQUESTING' and soon you will see a menu which prompts you to exit that message for the main menu to be sent to your screen. Please press exit and then you see the airtel gifting service menu on your handset screen. Just reply with option you wish to use and again wait till the handset shows you the next screen for your choice. You can use all the 4 services by dialing *141# and pressing the calling button.

There is no Subscription charge. Only service charge for respective service is applicable.


For detail please find the PFS in below location:

T:\KMT\!! KMT UPDATES (786) !!!\ARCHIVES\VAS\Previous VAS\ airtel Gifting Service

Customer wants to stop the call which he get from airtel, kindly tell me the procedure

Tufiqul Islam,1476

Customer need to dial *121*9*1#
It will be effected after 7 Days.
Please note: Promotional SMS will be also blocked by this process.
If Customer wants to get the SMS & call again, need to dial *121*9*2#
Thanks for your query.

Which service Unstructured Supplementary Service Data (USSD) it is?--------*28787#

Showkat-460

There is no such USSD code service in airtel. Please find below Screen Shot.



Could you please inform me from which source you have got this USSD.

Current Tarrif of Adda Super Adda package(Test)

Nushrat Sharmin EBD00536

Please find your answer below :-)




what is USSD

Kayas Hossain 0012
USSD stands for Unstructured Supplementary Service Data

What is the full form of GPRS?

Mehedi Billah 0003
GPRS stands for General Packet Radio Service
Design and Developed -         Idea - Kayas Hossian   Rajibul Islam